Account recovery

Account recovery by 0trust0day is built for situations where an organization needs controlled technical action rather than generic advice. The usual context is takeover of social media, email, Telegram, crypto accounts, business portals, advertising accounts or MFA reset through support. We begin with a safe intake, confirm scope, define emergency contacts and explain which information can be shared. We do not request passwords, seed phrases, private keys or secret tokens. Instead, we work with ownership evidence, logs, screenshots, mail headers, technical artifacts and minimum approved access.

Teams often see isolated symptoms and miss the full attack chain. The affected assets often include owner accounts, recovery email, backup numbers, ad accounts, wallets, session tokens and devices. One signal may look small: an unusual login, a customer report, a new administrator, a disabled plugin or a platform warning. For an attacker, the combination can become a path to data, money or reputation damage. Our job is to separate noise from critical facts and decide where immediate containment is required and where planned remediation is enough.

We review email/phone changes, new sessions, disabled MFA, suspicious recovery flows and posts made as the owner, build a technical hypothesis and move iteratively through triage, containment, evidence, recovery and hardening. Each step is documented so the result is useful for leadership, engineering, legal and, when needed, insurers or platform support. Deliverables include access recovery plan, ownership-evidence package, safe-action list and post-recovery protection recommendations. The output is not a generic scan; it is a prioritized action plan with evidence, ownership, next steps and retest criteria.

Example: a brand founder after takeover of Instagram and an ad account contacted 0trust0day after the attacker changed recovery email and started sending scam messages to customers. At first the client saw only an external symptom and did not know whether all operations had to stop. We agreed scope, collected evidence without secrets, rebuilt the timeline, identified critical systems and proposed containment that respected business continuity. Then we validated the likely re-entry path, closed the most urgent gaps and prepared a concise executive summary. Result: we prepared evidence, stopped campaigns, restored control and configured role separation for the team. This turns an incident from panic into a manageable security backlog.

Before the consultation, prepare a safe minimum set of context: approximate start time, affected systems, screenshots of warnings, platform emails, public links, support ticket IDs and a short description of actions already taken. Do not send passwords, seed phrases, private keys, one-time codes, MFA backup codes or full dumps of personal data. If the situation is urgent, start with business impact: what is stopped, which payments or accounts are at risk, whether the attacker contacted you and which deadlines they are imposing.

The price on this page is an estimate for small accounts and compact systems. Final cost may move down or up after consultation depending on urgency, number of systems, data sensitivity, night work, legal coordination, SLA and report depth. A 20% non-refundable prepayment is required to place the request. In the form, include your preferred consultation time, a plain-language description without passwords, affected accounts or systems, incident timing and, for scans, whether previous attacks happened and when you want the scan performed. Emergency contact: NL: +310627541766 | UK: +447756908165 | ES: +340684758147.